E-Commerce
In the world of e-commerce logistics, efficiency and customer delight reign supreme. As the e-commerce landscape expands rapidly, logistics becomes increasingly vital in meeting customer needs and expectations.
Traditional supply chains are coming under considerable pressure with growing adoption of smart devices globally and changing consumer buying behaviour drastically. With the growth of e-commerce platforms, consumers are using different channels to evaluate and purchase their products online. Customers are finding their closest and quickest store for their purchases with preferred delivery options of click-and-collect or home delivery. E-commerce has led today’s B2B warehouses to serve both online and offline orders which has made current Logistics companies to extend the services to clients doing B2C operations.
Technology has played a key role to transform and expand the current logistics operations to e-commerce Fulfilment centre. Technology players without having right platform are facing challenges to control end-to-end logistics operations and maximize the supply chain efficiency. Cloud technology has made it possible to use new business models and change every aspect of how logistics companies operate.
Benefits in E-Commerce
Empower your Drivers
Allow your drivers to manage job requests and complete daily assignments in a quick turnaround time with advanced driver app features. Fast, feature-rich map with real-time GPS tracking shows driver location and current status along with consignment details.
Maintain TAT's & ensure SLA's
Realtime delay alerts and route-deviation alerts help in avoiding delays of consignments by alerting the drivers on realtime. Fleet Movers 360 Control tower helps in analysing the ETAs, delays in real-time, thus maintaining the on-time deliveries and help in winning more business.
Share Real-Time Tracking & Live ETA's
Enhance the customer experience by sharing real-time vehicle location & STAs with your customers. Easily share live ETAs/delays with customers to increase satisfaction, reduce inquiries thereby maintaining high customer retention and win more business.
Improve Fleet Productivity & Utilization
Interactive & analytical reports enable fleets to increase vehicle utilization by doing more jobs in lesser hours. Get a complete perspective of business operations, including daily delivery reports, revenue and expenditure in a single dashboard.
Simplify Operational complexities
Fleet Movers 360 enables e-commerce focused logistics providers to manage last-mile delivery by providing complete visibility and real-time updates to dispatchers, drivers and customers. Handle multi-point deliveries, Automatic Route Scheduling & Planning for faster deliveries and easily implement last-minutes changes quickly.
Easy & Secured E-POD
Once the consignment reaches the dealer, driver will be able to upload POD by putting images, comments & capture rejected quantity and reason. There will be encrypted connections and authentication mechanisms like username/password or multi-factor authentication to prevent unauthorized access.