Passenger Transit
Service performance and planning management – efficiency of transit operations is monitored and reported, namely emphasis is put on route and schedule adherence monitoring, excess wait time monitoring with the goal to improve the on-time transit performance and service regularity.
Incident management – real time incident management, enabling Service Controllers to make informed decisions and timely responses to voice or data messages and have the overall picture how the entire bus fleet or a portion is performing.
Data Analysis – the TMS system components produce large amounts lot of data of transit performance and event data in a very short time. As a result, it is important for associated analysis tools to have the capacity to process and interpret these large volumes of data to support service performance and patronage reporting. The possibilities for deriving valuable information from these data are virtually unlimited and represent a critical element of a public transport support infrastructure.
Transport operators can streamline operations, expedite decisions, increase passenger services and safeguard assets while transforming public transit operations into service-centric environments that take on a proactive role in managing, monitoring and mitigating issues through the transit system by providing real-time visualization of transportation operations.
Benefits in Passenger Transit
Promote Safe Driving Culture & Protect Your Brand
Gain insights into distracted driving using feedback system. Motivate your driver's culture and incentives around trip safety, keeping intact customer experience. Encourage healthy driving behaviour with our driver rankings, build feedback-based rewards programs.
In-cab/In-vehicle, real-time driver feedback option
Ensure real-time feedback of driver/trip for better on-time resolution and higher customer satisfaction. The fleet-owners can convey the feedback on real-time basis, thereby maintaining high customer retention.
Track Your Fleet In Real-Time
Customers can view live vehicle location, distance & ETAs from pick-up or drop-off locations. Anticipate late arrivals and accordingly inform passengers of delays beforehand.
Send Customers Live ETAs
Reduce call inquiries and enhance the passenger experience by sharing real-time vehicle location & STAs with your customers. Ensure passenger comfort & safety with live temperature monitoring and custom alerts.
Increase Pickup Efficiency
Reduce customer waiting times by dispatching drivers to the closest passenger based on Fleet Movers 360 route optimization algorithms. Compare planned vs actual route-wise performance, drill into individual route histories. Improve routes, increase vehicle utilisation time and improve on-time performance.