Software Robotics / Robotic Process Automation (RPA)
We use automation technologies to mimic back-office tasks of human work force, such as extracting data, filling in forms, moving files, etc. by combining APIs and user interface (UI) interactions to integrate and perform repetitive tasks between productivity applications and enterprise. By deploying scripts which emulate human processes, our tools complete autonomous execution of various activities and transactions across unrelated software systems. Software Robotics has a positive snowball effect on business operations and outcomes. It delivers measurable business benefits right out of the gate-think greater accuracy, cost reduction and delivery speed-then continue to add value as it picks up momentum and spreads across the company. It drastically improves business outcomes and enables competitive advantage by freeing humans to solve more complex problems, improving processes, conducting thorough analysis and other value-added work.
Salient Features & Benefits
Greater Productivity
Software Robotics bots create step-change in employee productivity by accelerating workflows and enabling more to get done by executing processes independently. In document-intensive industries such as financial services, insurance and in the public sector. Our bots can handle form filling, and claims processing, all hands-free.
Highly Scalable
RPA enables high-volume business to be more elastic and able to adopt in uncertain times and changing environments. Flexibility can handle any workload-planned or unplanned-by expanding your digital workforce the moment it’s required. Now imagine it being so simple, so intuitive, that an average staff can do it.
Greater Accuracy
We ensure 100% accuracy so that there is no rework and near-perfect compliance. Automating with Robotics Process Automation (RPA) is enabling industries such as finance, healthcare and life sciences to leverage the reliability of bots to achieve strict compliance standards. Software Robotics in accounting is enabling new unimaginable levels of speed and precision in order-to-cash and procure-to-pay processes.
Better Customer Experiences
In the front office, attended process automation bots help agents interact with customers by doing all the system and data entry legwork resulting in reduced call handling time (AHT) and a 50% improvement in customer experience at the same time. Industries such as telecommunications and life sciences deploy bots to streamline customer inquiry handling and smoothly respond to sudden spikes in call volumes.
Cost Savings & Fast ROI
The intuitive, code-free interface allows anyone to quickly master bot creation and begin driving ROI. For the employee, that means regaining 40% of their time each day that was wasted on manual digital administrative tasks. In industries such as healthcare the value of automating is amplified by the critical importance of error-free, compliant process execution to patient outcomes.
Harness Artificial Intelligence
When artificial intelligence is combined with RPA to create intelligent automation, automating extends by an order of magnitude, able to draw on the 90% of the enterprise data that’s unstructured. In procure-to-pay, automate invoice processing of non-standard vendor invoices. In insurance, automate extracting claims data and detecting fraud. In HR, automate request intake by understanding employee’s intent.
Seamless Integration Across Platforms
RPA is application agnostic so you will need to upgrade or replace existing systems for the system to work. Bots enable enterprises to live the dream of eliminating technologies siloes by seamlessly connecting across all software tools regardless of function and department, in both front office and back-office. The result? Achieve never before seen enterprise-wide operational efficiencies and collaboration that taps into the true value of human capital investment.